Frequently Asked Questions

society INSURANCE faq’S

Claims

How do I report a claim?

 It’s easy.  Call us at 888-5-SOCIETY (888-576-2438) Monday through Friday 8:00-5:00 OR at 800-945-7120 after hours, holidays, and weekends OR you may contact your local independent Society agent.

If you would like more information about claims, click here to go to the Claims Information page.

How do I find information on my claim?

The best way to get information on your claim is to contact the Claim Representative assigned to your case.  If you don’t know the name of your claim representative you can contact your state claim representative by e-mail (please include the claim number in your e-mail).  Find the e-mail address of your team leader by visiting the Property and Casualty or Workers Compensation.  

You may also contact your agent or call us at 888-5-SOCIETY (888-576-2438).

Agents

How do I obtain a user id and password for Agent Services?

Contact the website administrator in your agency.

I’m an independent insurance agent; how do I become appointed with Society Insurance?

We truly value our independent agency partners. If you’re interested in becoming a Society agent, please fill out our Agency Appointment Inquiry Form here. We will be in contact if we see a fit in partnering with your agency.

Business Insurance

How do I get a quote?

Call your local independent Society agent to help you with your needs.  If you don’t have a Society agent, use our agent locator to find one near you!

How do I get more information about the commercial insurance you offer?

Information about our Commercial Insurance products is located on our Business Insurance Information page.  You may also contact your local independent Society agent for more information.

How do I make changes to my business insurance policy?

Please contact your local independent Society agent if you would like to make any changes to your current business insurance policy.

What states does Society Insurance write business in?

Colorado, Georgia, Illinois, Indiana, Iowa, Minnesota, Tennessee, Wisconsin. Coming to Texas in 2021

Billing

How do I pay my bill?

Payments can be made several ways:

  • ACH
  • Credit card
  • Over the Phone by Electronic Check
  • Mail

View our Billing Information Page for all of the details!

Careers

I'd like to explore career opportunities with Society. Where can I find more information?

Visit our Careers Page for information on employment, location, benefits and culture.

General

What should I do if I can't find the answer to my question?

Email us at info@societyinsurance.com or call us at 888-5-SOCIETY (888-576-2438). A friendly voice will answer your call and point you in the right direction.

Where can I find my agent's contact information?

Use our Agent Locator to search by zip code. You can also email us at info@societyinsurance.com or call us at 888-5-SOCIETY (888-576-2438); please have your policy number available.

LET’s GET STARTED

COUNT ON YOUR LOCAL INDEPENDENT AGENT TO PROVIDE THE BEST COMBINATION OF SERVICE AND PROTECTION FOR YOUR BUSINESS.