Workers Compensation Claims

CARING FOR YOUR INJURED EMPLOYEES

Your employees make the biggest difference, which is why protecting their health is the number one priority of any business. However, no business is ever injury-proof, and accidents can happen even with the proper safety procedures and training in place.

Society’s workers comp insurance is there for you when these incidents occur, sticking by your side from reporting to closure. We’re sensitive to the needs of both your business and employees, so we investigate claims promptly and thoroughly to pay what is rightfully owed.

By employing a variety of measures, we keep costs low for policyholders while providing the best care possible for injured workers. Our proactive and specialized return-to-work programs get employees back working as soon as safely possible, reducing costs and helping increase their odds of a full recovery. Society also offers medical cost savings for prescriptions, medical equipment, diagnostic testing and physical therapy, along with in-house nurse case management.

What’s more, our experienced risk management specialists can curtail the frequency and severity of injuries at your business. After they identify the unique hazards in your operation and carefully analyze your employee injury history, they work with you to implement the right safety precautions. These programs can help you comply with OSHA standards, control fleet loss, improve the ergonomics of your processes, educate and train your key staff members, and implement Safety and Health Incentive Programs.

Our years of experience handling claims continues to earn high praise from business owners and employees alike. We work to safeguard the greatest asset your business has so you can get back to focusing on your customers.
 

HOW TO REPORT A CLAIM

  • Address the immediate needs of the injured worker. If the injury requires immediate attention, call 911.
  • For all non-emergent work injuries, the supervisor and injured worker should call our Society Nurse Triage hotline 24 hours a day, 7 days a week at 877-501-3050 to speak to a nurse regarding the injuries and need for treatment, or to report a claim. A copy of the claim report will be provided to you for your records. Learn more about Nurse Triage 24/7 here.
  • Policyholders in the states of CO, GA, IL, MN, TN, TX and WI can now submit claims 24/7 through our Policyholder Services portal. Submit the first notice of loss in minutes. Click here for information to guide you through the process. As always, our teams are available to assist at the contact information below. (For policyholders in WI, first notice of loss may be initiated on the Policyholder Services portal for policies with an effective date of 5-1-24 and later. For policies with an effective date before 5-1-24, please proceed to the resources below.) For policyholders in IN and IA, please proceed to the resources below.
  • You can also fax your first reports of injury to 920-922-1071 or email claims@societyinsurance.com.

SOCIETY NURSE TRIAGE HOTLINE 877-501-3050 Medcor Logo

  • What is Society Nurse Triage 24/7?
    Society Insurance has partnered with Medcor to provide Society Insurance policyholders and their injured workers with direct access to registered nurses following work-related injuries.
  • What will Medcor assist with?
    -A “triage” of the injured workers injury
    -Recommendations for self-care, if appropriate, to avoid unnecessary care for the injured worker and unnecessary expense for the policyholder
    -Recommendations on how and where to get the best possible care at the lowest possible price if treatment is needed for the injured worker’s injuries
    -Submission of the claim to Society Insurance
  • What’s in it for policyholders?
    -Streamlined claim process
    -Peace of mind
    -Reduction in claims
    -Reduction in claims costs
    -A copy of the claim report for your records
  • We’re all in this together.
    The goal of Society Nurse Triage 24/7 is to help achieve the best possible outcome for everyone involved. View our handout.

FIRST REPORT OF INJURY FORMS

HOW TO CONTACT YOUR ADJUSTER

If you know the name of your claims representative, see our workers compensation phone and email list for their contact information. 

Email your team leader:
Colorado: dmiller@societyinsurance.com
Georgia: tschneider@societyinsurance.com
Illinois: tschneider@societyinsurance.com
Indiana:  tschneider@societyinsurance.com
Iowa: kroberts@societyinsurance.com
Minnesota: pwendt@societyinsurance.com
Tennessee: kroberts@societyinsurance.com
Texas: pwendt@societyinsurance.com
Wisconsin: pwendt@societyinsurance.com or dmiller@societyinsurance.com
Department mailbox: claims@societyinsurance.com

GET YOUR CLAIMS KIT

For information on filing a claim, including an overview of cost containment programs, see our detailed workers compensation kit tailored to your state.

ADDITIONAL RESOURCES

    questions?

    call 888-576-2438 or email wcclaims@societyinsurance.com.