Tips for Reporting Insurance Claims

The easiest way to control your claim cost is with prompt reporting. Studies show that claims cost more when reporting is delayed. The sooner a claim is reported, the sooner it can begin to be managed and brought to resolution.

Key types of claims that should be reported as soon as possible:

  1. Those in which your customer is injured; especially if transported from the scene by ambulance
  2. Those that are investigated by any governmental agency, such as the police department, ­­­fire department, etc.
  3. Any injury in which the customer will be seeking medical treatment for their injury
  4. Any injury involving loss of consciousness, open wounds or obvious fractures/deformity

Common misconceptions about reporting claims to your insurance carrier:

  1. Just because you report a claim, it doesn’t mean you are admitting liability. Adjusters do liability investigations in every situation.
  2. Claims can also be handled as report only. This includes investigations by the adjuster to lock down key information, but the claimant is not contacted unless they reach out to you first.
  3. Reporting a claim doesn’t automatically increase your premium. Frequency and severity of losses plays a big factor in these decisions.

It’s no secret that  prompt claims reporting is important. The speed and skill Society Insurance brings to the claims process saves you both time and money. Within 24 business hours of submitting your claim, one of our dedicated claims specialists will be in contact to conduct a careful and thorough investigation. Whether it’s sending a claims professional to investigate an accident, locating the nearest repair shop or using one of our many cost containment programs, Society helps take care of the details so you can get back to business.

Click here for more information about the importance of prompt claims reporting and Society’s claims service phone numbers.

Not sure what to do when an accident occurs? Learn more about Property Casualty Claims and Workers Compensation Claims.

-Gina Pfalzgraf

Author

Gina is the property, auto and liability claims manager for the states of Wisconsin and Tennessee. She has been employed with Society Insurance since 2006.

Latest Articles

How Much Insurance Do You Need for Your Business?

When business owners look to purchase business insurance, they often ask, “how much insurance do I...

What To Know About Baffle Filters in Your Commercial Kitchen

Did you know that grease-producing kitchen cooking appliances must have UL-listed baffle filters...

Seven Essential Questions to Ask An Insurance Agent

Every industry comes with its own unique set of challenges when it comes to insurance, and the...

Five Examples of How to Start a Continuing Education Program

Continuing education (CE) comes in many different forms, depending on the industry. But one thing...

5 Meaningful Benefits to Attract Quality Employees

It’s no secret that the role benefits play in attracting quality employees is growing. Benefits...

HOW TO PREVENT CRIMES IN RESTAURANTS AND BARS

Restaurants and bars are often targets for robbery, burglary and theft. These businesses can ...

Why You Should Inspect Your Restaurant’s Seating

 Ensuring your restaurant seating is solid and safe is an often overlooked aspect of owning a...

Five of the Most Common Workplace Injuries for Young Workers

Young or newly hired employees are getting injured more often than older, more experienced...

How to File an Insurance Claim & What to Expect

In the event that somebody is injured or property gets damaged, it is of utmost importance to...

4 Ways to Improve Remote Offices

Remote work, also known as ‘work from home’ or telecommuting, has become increasingly...

Stay up to date with industry updates by subscribing to the Society Insurance blog!