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9 Tips for Dealing with Angry Customers

by Society Insurance Team | Feb 9, 2022 | Human Resources

No matter how tight a ship you run in the restaurant business, you can’t please everyone. Some customers will get upset, irritable, or downright irate. It’s never fun to deal with these situations – but it is important for your business. The way your staff...

Conflict Resolution Techniques for Security Personnel & Bar Employees

by Shelby Blundell, Society Insurance Risk Control Representative | Dec 18, 2019 | Uncategorized

When you own or manage a bar, you work every day to make sure every service goes smoothly and without issue. However, each patron who enters your establishment brings different ideas, interpersonal skill sets, prejudices, and emotions with them—add alcohol to the...

Managing Conflict in the Workplace

by Society Insurance Human Resources | Nov 6, 2019 | Employees, Risk Management, Uncategorized

Conflict in the workplace is inevitable, even with the most agreeable personalities. The average American spends well over 2,000 hours at work over the course of a year. When employees of various backgrounds and different work styles are brought together to work on...

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This website contains only a general description of coverages and is not a statement of contract. All coverages and limits are subject to the terms, definitions, exclusions and conditions in the policy. This information does not amend, modify or supplement any insurance policy. Consult the actual policy or your agent for details regarding available coverages. Information relating to education and risk control is provided as a convenience for informational purposes only.  This information does not constitute legal or professional advice.  It is provided to assist you in recognizing potential unsafe work problems or conditions and not to establish compliance with any law, rule or regulation.