Reduce Slips and Falls at Your Grocery or Convenience Store

One of the greatest risks grocery and convenience stores face is oftentimes right under your feet: slippery floors. In a study conducted by the National Safety Council over 8 million annual emergency hospital visits result from slips and falls. According to the U.S. Occupational Safety and Health Administration, these incidents also lead the country in workers compensation claims and rank as the second highest cause of accidental death.

Grocery and convenience stores are especially susceptible to wet floors because of heavy foot traffic, spillage and leaks from refrigerators. If an employee or customer happened to slip and injure themself while on your premises, your business could be held responsible.

Fortunately, you can mop up the problem with this slip-stopping approach:

  1. Identify the problem. Look at your past incident reports to identify common problem areas (entrances, bathrooms, etc.). Then create an action plan to minimize their risks.
  2. Control the environment. Walk-off mats at store entrances are helpful in capturing debris and absorbing water before customers enter the store. Make sure to regularly wash and dry mats, then go over them with an extractor to remove excess water. Flatten out curled edges and replace worn-out mats. Consider adding mats to the produce area where added moisture may be present.
  3. Display safety signs. Make sure any slip, trip or fall threats are clearly marked. Use wet floor signs only when the floor is actually wet, otherwise you run the risk of having these signs ignored in the future. Warn customers of areas where they will need to step up or down. Make sure steps and stairs are well lit.
  4. Clean floors on a regular basis. Implement a regular cleaning schedule, including removal of debris or foreign objects from the floor (especially in the produce area), sweeping and mopping. Mopping should be done at non-peak times during low visitor traffic. Only spot-mop when necessary and always use appropriate signage. Develop a sweep log to mark when an employee should walk the aisles looking for slip, trip and fall hazards. Having each department inspect their aisles every 15 to 30 minutes establishes a pattern of proactive hazard identification and elimination.

For more smart solutions to your unique business challenges, our experienced risk control team is able to lend a hand. Want to stock up on more safety? Our convenience store and grocery store policies supply the necessary protections specific to your industry, including comprehensive spoilage and outdoor property coverage. Find your nearest local independent Society agent for more on how Society can make a big difference for your business.

Author

As a mutual insurance company, we operate and exist for the benefit of our policyholders. For more than 100 years, Society has been helping businesses overcome the unexpected with comprehensive coverage packages and outstanding claims handling, underwriting and risk management.

Latest Articles

Resolving Conflict in the Workplace Amicably

On average, 85% of employees will experience conflict in the workplace (Essential Workplace...

The Benefits of Active Listening in the Workplace

When people on a team struggle to listen to each other,...

Can You Use FMLA for Mental Health?

The Family and Medical Leave Act (FMLA) guarantees qualified workers the right to unpaid leave for...

Why Remote Teams Need Inclusive Workplace Practices

For most businesses, remote work is now a way of life in some capacity. Advances in technology and...

How to Motivate Employees as a Manager During Uncertain Times

As a manager in the restaurant industry, it can be challenging to motivate your employees during...

3 Reasons Why Authenticity in the Workplace Matters

Regardless of industry, a business is only as strong as its employees. Even the best products,...

Top Advice For Graduates Trying to Start a Career

As of 2020, there is an average of over 4 million students who have graduated from colleges in the...

7 TIPS TO HELP PREVENT PIPE BURSTING THIS WINTER

Originally published January 29, 2019, updated January 18, 2023. Many parts of the country are no...

A Guide to Safe Keg Handling

At one time or another, almost everyone who works in the restaurant and bar industry has been...

2022 Year in Review

Society Insurance is committed to providing blog posts to help business owners optimize daily...

Stay up to date with industry updates by subscribing to the Society Insurance blog!